TERMS AND CONDITIONS

Access to and use of the Bobo's website, as well as the purchase of products, is conditioned upon reading, knowing and accepting these Terms and Conditions and established Policies.
The website reserves the right to:
- Modify the configuration, conditions of service and content of the website at any time. As well as the possibility of eliminating, limiting or suspending it temporarily or permanently.
- Deny access to the website to users who misuse the contents and/or fail to comply with any of the conditions that appear in this document.
This website does not guarantee, directly or indirectly, the content offered by third parties, nor the truthfulness, reliability, timeliness or suitability of this information for use by users or any other person.

The information to contact us is:

Bobo's. C/Peñalara, 4. Block C. 2ºF. 282240. Pozuelo. Madrid. NIF: 47024609M

PRIVACY POLICY

YOUR RIGHT TO PRIVACY

We want your visit to Quierounasbobos.com becomes a positive experience. And so that you can fully enjoy the services we offer, we may need to store some of your personal data (name, surname, postal address, telephone number, email...).

To this end, we have developed a Privacy Policy in which we guarantee the confidentiality of all the data you have provided us and that we will make responsible use of said information.

When you access the website and perform any action such as purchasing products, subscribing to our newsletter or contacting us, you are implicitly indicating that you accept our Privacy Policy.

WHAT USE DO WE MAKE OF YOUR DATA?

We process payments you make through our store.
We manage your shipments.
We prevent fraud.
We analyze your profile, preferences and participation in order to offer you a personalized shopping experience adapted to your needs.
We manage your user account.
We keep you informed of our news, offers, events and promotions, as well as any modification to our Privacy Policy or Conditions.

WITH WHOM DO WE SHARE THIS INFORMATION?

For the best fulfillment of our service, we are forced to provide certain data of our clients (name, address, telephone number, etc.) to other companies that collaborate in the provision of the service (transporters, couriers, etc.).

In all cases, the data provided is strictly necessary for the specific activity to be carried out.

AUTHENTICITY OF YOUR DATA

The client will be responsible for the veracity of their data, agreeing not to enter false data and to modify them if necessary.

MINORS

The acceptance of the processing of data of minors must always be carried out with the prior consent of the parents or guardians, except in situations of legal emancipation (art. 314 of the Civil Code). We will not be responsible in any case for damages resulting from a declaration of data that is erroneous, fraudulent, or that does not constitute a faithful reflection of the user's real situation.

ACCESS, RECTIFY OR CANCEL YOUR DATA

Clients can exercise their rights of access, rectification, cancellation and opposition of their data in the terms established in current legislation.

To exercise your rights of access, rectification, cancellation or opposition, contact us at the email address info@quierounosbobos.com and you will receive a response within a maximum period of 10 days.

SAFETY RECOMMENDATIONS

As a user, you must commit to correct use and protect your usernames and passwords involved in the registration processes, never making them available to third parties. If it is lost or stolen, or if you suspect possible access by unauthorized third parties, please contact us as soon as possible so we can block access.

COOKIE POLICY

Like many companies, we use our own and third-party cookies to improve our service and provide you with a better experience in your preferences and browsing habits.

By browsing and continuing on our website you will be consenting to the use of the cookies stated above and under the conditions contained in this Cookies Policy.

USED COOKIES

Session cookies to ensure that users who write comments on the blog are human and not automated applications. Thus combat spam.
Third-party cookies:
Google Analytics: Stores cookies to compile statistics on traffic and volume of visits of this site. By using this website you are consenting to the processing of data about you by Google. Therefore, the exercise of any rights in this regard must do so communicating directly with Google.
Social networks: Each social network uses its own cookies for you to click on buttons type Like or Share.

DEACTIVATION OR ELIMINATION OF COOKIES

At any time you may exercise the right to deactivate and/or delete cookies from this website. Please consult your browser's instructions for more information. If you reject them, you may continue using our website, although the use of any of its services or its functionality may be partially or totally limited.

ADDITIONAL NOTES ABOUT COOKIES

Neither this website nor its legal representatives are responsible for the content or truthfulness of the privacy policies adopted by the third parties mentioned in this cookie policy.
A web browser is the tool used to store cookies and this is where you should exercise your right to delete or deactivate them. This website and its legal representatives cannot guarantee the correct handling of cookies by the aforementioned browsers.
In some cases, it is necessary to install cookies so that the browser remembers your decision not to accept cookies.
In the case of Google Analytics cookies, this company stores cookies on servers located in the United States and undertakes not to share it with third parties, except in cases where it is necessary for the operation of the system or when the law requires such effect. According to Google, it does not save your IP address. Google Inc. is a company adhered to the Safe Harbor Agreement that guarantees that all transferred data will be treated with a level of protection according to European regulations. You can consult detailed information in this regard this linkIf you want information about how Google uses cookies, please visit this link.

For any questions or queries about this Cookies Policy, please contact us through the Contact section or by sending an email to the address info@quierounasbobos.com

TRADE POLICY

PRODUCT AVAILABILITY AND PRICES

The website reserves the right to decide, at any time, the products offered through the website.
All product orders are subject to product availability. In this sense, if there are difficulties regarding the supply of products or if there are no items in stock, we reserve the right to provide you with information about substitute products of equal or greater quality and value that you can order. If you do not wish to order these substitute products, we will refund any amount you may have paid.
The essential characteristics of the products, sizes and colors available, as well as a description of the item and its composition, are found within each product sheet. Despite the care taken in their reproduction, the images and colors of the products offered for sale may not faithfully reflect reality, due to the specific characteristics of the internet browser or screen used by the user.
The prices of the products for sale are indicated in euros and include all taxes. To these prices will be added the preparation and shipping costs that are also indicated with all taxes included. These expenses are calculated based on the destination, number of items purchased and their weight and are always recorded separately and displayed at the time of payment processing, just before confirming your order.
Product prices may be subject to updates. The prices applied to each order will be those in force at the time the user confirms the purchase of the products, regardless of the day on which delivery is made.

PRODUCT RETURNS AND EXCHANGES

Returns: The User will have a period of fifteen days to return the order, counting from the date of delivery.
Exchanges: It is possible to exchange one product/size for another, if there is stock.

To make changes or returns you must contact us via email info@quierounasbobos.com.

Conditions:

The User must send the product in perfect condition and in its original packaging, including everything that was sent with it and its labels in perfect condition.
Return/exchange return costs are the responsibility of the user, except in the case of defective or incorrect products.
For a return to be accepted, the unwanted product must be in the same condition in which it was delivered, and must retain its original labeling and packaging.
Bobo's will send the user an email confirming acceptance of the return, and will proceed to pay the amount of the returned products.
Order shipping costs will only be refunded in the case of defective or incorrect products.

INTELLECTUAL PROPERTY

All elements and contents of the website and each of the products, such as images, photographs, texts, music, sounds, videos, documents, logos, website design, structure and presentation of content, computer programs, and any other material are the exclusive property of and are protected by copyright and other intellectual and industrial property rights of Quierounasbobos.com. Therefore, reproduction, modification, distribution or manipulation of them.

Accessing the website or obtaining user status does not imply the granting of licenses or authorizations over the aforementioned industrial and intellectual property rights.

The user must use the materials, elements, content and information accessed through the website solely for their own needs, agreeing not to directly or indirectly commercially exploit said elements.